Frequently Asked Questions

What is the minimum order quantity?

Currently we do not have an order minimum quantity. We do recommend purchasing at least 100 coins. The more coins that are purchased, the cheaper the cost will be per coin.

What is your turnaround time for artwork?

Each design/quote’s turnaround time is on a case-by-case basis, but usually doesn’t take any longer than 3-5 business days. If you have further questions about turnaround times for your design/quote, please email sales@palmettostatecoins.com.

How long will my coins/patches take to get to my door?

If you ordered a custom product, such as a custom coin, patch or badge, lead-times may vary due to different product specifications. 

If you ordered one of our products that is in stock, they are usually shipped within 3 business days.

If there are further questions, please email sales@palmettostatecoins.com.

How do I check the status of my order?

If you have any questions about an order, please email our sales department at sales@palmettostatecoins.com.

How do I start the custom coin, badge or patch process?

We make producing your custom product easy. Whether you already have a design, or you need one, we’ve got you covered!

Before reaching out to us, gather all images or details that you would like to see on your custom product. Once you have all of this information, you may reach out to us by using the contact form on our website, or by email: sales@palmettostatecoins.com.

Once you have reached out to us, one of our sales representatives will reply within 3 business days, in order to help you along the way!

Don't see your question here?

Don’t see your question here? Use the contact form on our website to speak with a representative, or shoot us as email: sales@palmettostatecoins.com.